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文章基本信息

  • 标题:THE IMPACT OF ERP SYSTEM ON USER PERFORMANCE
  • 本地全文:下载
  • 作者:BEJJAR MOHAMED ALI ; BOUJELBENE YOUNES
  • 期刊名称:Journal of Theoretical and Applied Information Technology
  • 印刷版ISSN:1992-8645
  • 电子版ISSN:1817-3195
  • 出版年度:2013
  • 卷号:52
  • 期号:3
  • 出版社:Journal of Theoretical and Applied
  • 摘要:ERP systems play an important supportive role in most sectors of the economy. This study was developed to answer the question related to the impact of ERP systems on user performance in Tunisian companies. This article proposes a model combining the Task Technology Fit (TTF), the Technology Acceptance Model (TAM) and Delone & McLean model to evaluate the user performance of ERP system. The model was tested using survey data collected from 269 users of the ERP system. The results of structural equation analyzes supported the proposed model and highlighted the important role of perceived ease of use and perceived usefulness in mediating effects between TTF, system quality and information quality and performance users. The results show that TTF, system quality and information quality directly influences the user performance of ERP and indirectly through perceived usefulness and perceived ease of use of ERP.
  • 关键词:ERP; System quality; Information quality; User performance
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